Privacy Policy Roxplay66 – Our Commitment to Protecting Malaysian Players' Data

Roxplay66 collects your personal information through a variety of means — directly when you register and use the platform, automatically through web browsing technologies, and in certain cases from legitimate third-party sources. Below is a full table of the types of data we collect:

We not collects sensitive information such as biometric data, health information, or political affiliations. All data collection is strictly for clear and lawful purposes only.

Personal data collected by roxplay66 used solely for the purposes stated below. We do not use your data for any other purpose without first obtaining your additional consent.

• Account Management: Creating and managing your roxplay66 account, including the identity verification (KYC) process required for regulatory compliance.
• Transaction Processing: Processing deposits via DuitNow, Touch 'n Go eWallet, GrabPay, ShopeePay, Boost and FPX, as well as withdrawals to your Malaysian bank account.
• Service Provision: Allows you to access and play all games on the roxplay66 platform, including slots, baccarat, table games, lottery and Sports Betting.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, multi-account use, and platform abuse.
• Customer Support: Enables the roxplay66 support team to assist you with any enquiries or issues you encounter.
• Service Communications: Sending important notifications about your account, transactions, platform updates, and changes to terms.
• Marketing (with your consent): Sending you information about roxplay66's latest promotions, bonuses, and offers, if you have agreed to receive marketing communications.
• Platform Improvement: Analysing usage patterns in aggregate (without identifying individuals) to improve the user experience on the roxplay66 platform.
• Legal Compliance: Fulfilling applicable legal and regulatory obligations, including reporting requirements to the relevant authorities.

In accordance with the Personal Data Protection Act (PDPA) Malaysia 2010, roxplay66 only processes your personal data on a valid legal basis. Below are the applicable bases for each processing category:

• Contract Performance: Processing necessary to deliver the services you have requested — including account management, deposit and withdrawal transactions, and access to games. Without this processing, we are unable to provide roxplay66 services to you.
• Legitimate Interests: Processing for security, fraud prevention, platform improvement, and business analytics purposes — where roxplay66's legitimate interests do not override your privacy rights.
• Legal Obligations: Processing required to comply with PDPA 2010, anti-money laundering (AML) requirements, and other regulations binding on roxplay66.
• Consent: Processing for marketing purposes and promotional communications — which requires your explicit consent and may be withdrawn at any time.

Roxplay66 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, we may share your data with the following categories of third parties — and only to the extent necessary for the stated purposes:

• Payment Providers: Processors for DuitNow, Touch 'n Go eWallet, GrabPay, ShopeePay, Boost and FPX receive the information required to complete your deposit and withdrawal transactions. These providers are bound by their own privacy policies and security standards.
• Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming and Habanero may receive technical data required to operate their games on the roxplay66 platform. No full identity data is shared with game providers.
• IT Service Providers: Companies providing hosting, cybersecurity, analytics and technical support services to roxplay66. All such providers are bound by strict confidentiality and data protection agreements.
• Competent Authorities: Law enforcement agencies, regulatory bodies, and courts where we are required to do so under applicable Malaysian law.

In all data-sharing instances, roxplay66 ensures that third parties receiving your data adhere to data protection standards equivalent to or higher than those we uphold.

Roxplay66 implements multiple layers of technical and organisational safeguards to keep your personal data protected at all times against unauthorised access, disclosure, alteration, or destruction.

Technical measures we have in place:

• 256-bit SSL/TLS encryption for all data communications between your device and roxplay66's servers.
• Encryption of sensitive data stored in the database using the AES-256 algorithm.
• Enterprise-grade firewall and intrusion detection systems (IDS) operating 24/7.
• Continuous security monitoring and periodic penetration testing conducted by an independent security team.
• Two-factor authentication (2FA) for internal roxplay66 team access to systems containing player data.
• Automated data backups stored in separate secure locations to ensure continuity of service.

Organisational measures we practise:

• Access to player data is restricted to staff who require it to perform their duties only.
• All roxplay66 staff undergo regular data protection and privacy training.
• Confidentiality agreements binding all employees and contractors with access to player data.
• A clear security incident response procedure to handle any data breach swiftly and effectively.

Platform roxplay66 uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.

Types of cookies used by roxplay66:

• Essential Cookies: Required for core platform functions such as login, session management, and security. Cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects information about how you use the platform — such as the most frequently visited pages and any error messages encountered. All data is aggregated and does not identify individual users.
• Functional Cookies: Remembering your preferences, such as language settings and game choices, so you do not have to reconfigure them each time you log in.
• Analytics Cookies: Helping us understand how players interact with the roxplay66 platform so we can make meaningful improvements.

You can control and manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of the roxplay66 platform.

Roxplay66 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. The following are retention period guidelines for key data categories:

Once the retention period expires, data will be securely deleted or anonymised. You may also request early deletion of your data — see Section 8 for more details on this right.

As a player roxplay66, you have the following rights regarding your personal data under Malaysia's PDPA 2010 and international data protection best practices:

To exercise any of the rights above, please contact the roxplay66 Privacy Officer by email at support@roxplay66.best by stating the right you wish to exercise and the relevant details. We will process your request within 14 working days. In complex cases, this period may be extended to 30 days, with prior notice given to you.

Platform roxplay66 is a service restricted to individuals aged 21 and above only. We do not knowingly collect, store, or process personal data from individuals under the age of 21.

If we discover that personal data belonging to an individual under the age of 21 has been collected without the knowledge or consent of a parent or legal guardian, we will immediately:

• Deleting all data associated with that individual from our systems.
• Closing the associated account immediately.
• Refunding any deposited funds (after deducting any winnings earned).
• Reporting the incident to the relevant authorities where required.

Roxplay66 may update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to platform operations. All previous versions of this Privacy Policy are archived and can be requested through our support team.

When we make material changes to this Privacy Policy, we will:

• Updating the "Last updated" date at the top of this page.
• Sending email notifications to all registered roxplay66 members.
• Displaying a clear notice on the platform upon your first login after the changes take effect.

Continued use of the platform roxplay66 after those changes take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request the deletion of your personal data.

If you have any questions, concerns or complaints regarding how roxplay66 handles your personal data, you may contact our privacy team through the following channels:

• Email: support@roxplay66.best — include "Privacy Enquiry" in your email subject line for faster processing.
• Live Chat: Available 24/7 directly within the roxplay66 platform — our support team will assist you or direct your privacy enquiry to the appropriate officer.
• Response Time: We are committed to responding to all privacy enquiries within 48 working hours, and resolving formal requests within 14 working days.

For formal requests relating to your privacy rights (such as data access, correction or deletion), please submit a written request including the following: your full name, roxplay66 account number, type of request, and a copy of your identification document for verification purposes.